FREQUENTLY ASKED QUESTIONS
Why Outsource?
- Outsourcing gives you more control of your business by separating non-core day to day functions, giving you more opportunity to focus on your core business.
- Lower overhead costs.
- Immediate savings.
- Lower operational expenses and frees up resources.
- BPO Network Interchange.
- Reduction of overall IT Management requirements.
- Human Resources Recruitment and Training.
- Access to a talent pool and a sustainable source of skills.
Why the Philippines?
- The Philippines has excellent infrastructure and favorable environment for business and telecommunications.
- The Government recognizes the BPO Industry as a high investment priority and it endorses policy directives to support the industry.
- The country has a large pool of highly skilled English speaking professionals adept at using medium to high technology equipment.
- English is the second language in the Philippines. 65% of Filipinos use English in everyday communications. Filipinos have the best quality of English in Asia. Westerners find the Filipino accent very easy to understand.
- The Philippines is culturally compatible with the USA. We are familiar with American-style English and US pop culture.
- Filipinos have a neutral (accent free) English which foreigners find easy to understand.
- By being in a time zone ahead by about 8-12 hours, the Philippines can truly provide 24/7 operations for the European and US markets.
Why iVentures?
- Tailor made solution for your BPO requirements.
- Scalable solutions from 1 up to 100 employees.
- Highly capable Management Staff.
- Project management and implementation consulting.
- Exceptional practices and methodologies.
OUR SERVICES
- Inbound and Outbound Call Center Services
- Managed Services
- General Provisioning for IT-enabled Services
- Call Center Build, Operate and Transfer Services
- Inbound and Outbound Call Center Services
- Business Process Outsourcing (BPO) Network Interchange
- Software Applications Development and Consultancy
- Human Resources Recruitment and Training
- Sales and Marketing