Our solutions are a correct fit for businesses that have high call volumes coming from multiple locations. We can scale up operations effortlessly and quickly at the least cost. This allows us to build upon functionality and scale over time as operations demand without the necessary huge investments involved with traditional systems.

We pioneered the concept of Micro Centers, a boutique approach to addressing the needs of outsourcers. Each has 50 to 250 seats operating semi-independently. By limiting the size of the Micro Center and at the same time sharing common processes and centralized technology, we offer highly customized solutions without sacrificing efficient processes and economies of scale.

Listed below are our current Micro Centers:

Intellibox provides Inbound and Outbound services to Small and Medium-sized Businesses for US, UK, Canada, Australia and other countries. With its effective structured systems and processes, Intellibox is very reliable to provide our clients with their business' needs. We encourage our Agents to think Out of the Box through Creative, Critical and Clear Thinking. We delight in our intelligent, creative, effective and reliable Agents who are eager to welcome challenges and achieve the desired results. Our services include: Telesales, Customer Service, Non-Voice Services, Documentation and Education.

Lightsage, Inc. provides Call Center services for Voice-Related Outbound and Inbound campaigns for US, UK, Australia and international partners. We are also a BPO provider with a huge infrastructure base to provide facilities and technology for a wide spectrum of services. We provide services such as: Seat-leasing, Call Center Outsourcing (Client Acquisition, Client Retention, Order Taking, Appointment Setting, and Leads Generation) and Call Center Consultancy.

SourceHub is a 65-seat center located in Cebu IT Park. We specialize in providing simplified Outsourced Telemarketing, Customer Support and Direct Response Services to Small and Medium-scale businesses.

SourceHub services global clients, particularly in the pharmaceutical, telecommunications, marketing and credit cards industries.

Symbio is a One-Stop IT-centric BPO Solutions Company. We provide Call Center Services (Outsourced Telemarketing, Customer Support and Direct Response Services), Inbound Technical Support, Software Development and Consultancy for Small and Medium scale Businesses. We eliminate the complexities of outsourced solutions to deliver results that will contribute to your business' growth and profitability. We service global clients, particularly in the pharmaceutical, telecommunications, marketing and credit cards industries.

HR Recruitment and Training

Equad aims to open life-changing Opportunities to deserving applicants, cultivate Leadership Skills and to supplement Technical Skills with the soft skills necessary to effectively integrate with the call center environment. Our goal is to help you make the most of your qualifications by connecting you to the real world opportunities that can help you achieve your goals and realize your dreams. Our qualified candidates will enjoy the following career-enhancing benefits: Free Training, Ensured Placement in a call center company, Career Planning and Management and a contract with Equad to place you in a call center job.

Marketing

IDirect specializes in Wireless Connectivity with our business solutions like Wireless Broadband / IP Backhaul System and Bandwidth on Demand. We use the efficiencies brought by WiFi and the high speed and reach of WiMAX. We work closely with our client in all stages from initial consultancy to final system support and upgrade, from Turnkey Operations to simple installation and commission.